Terms and Conditions

Cancellation

Any registration for an event may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment. For each event, any applicable cancellation & refund policy will be individually stated on the registration form. In all cases, unless otherwise specified, the buyer will be responsible for paying related transaction and cancellation fees.

In case of the cancellation of the event, all buyers will be refunded by the same payment method used to purchase the tickets in the first place.

Refund/Return Policy

Items are entitled to be refunded or returned based on complaint. Complaints will be dealt with on a case-by-case basis. For each event, the refund policy will be individually stated on the registration form.

• Any cancellations need to be requested in writing to [email protected]
• Any cancellations made before 1st March 2015 will be subject to administration fee of £25+VAT. The payment refunded will automatically have that amount deducted
• Any cancellations made between 1st March 2015 – 2nd July 2015 will be subject to refund of 50% of the fee paid
• There will be no refunds available for any registrations made after 2nd July 2015
• There will be no refunds available for any digital content sold on the website (this includes Virtual Tickets to the event)