Get over yourself. It’s not about you

  • Claire Brotherton

    Well, that’s telling it like it is, Chris.

    It’s somewhat ironic that WeDo have behaved like this. On their About page it says:

    “We are not a traditional ‘networking’ group and do not subscribe to the common view that networking is about gathering as many business cards as possible and selling to people we connect with. Our view, and that of our members, is that by meeting like-minded individuals we can build long-term and trusted relationships in an environment driven by the desire to succeed whilst helping Scottish entrepreneurs to grow their businesses.”

    By their own admission they’re not about traditional networking! So why get hung up on the fact that someone chooses to grow their network in a different way?

    The important part seems to be “build long-term and trusted relationships”. Something that you have achieved with the CMA. Not by telling everyone “the right way” to do it, but by being an example of someone who listens, values, offers support and adjusts to members’ feedback.

    • Chris Marr

      That’s interesting, I didn’t go as far as looking at the website. That final sentence is perfect Claire. Something that costs nothing – listening, valuing other people, and understanding that we can all be successful at the same time.

  • I like when people are super honest and real. The world needs more of this. Thanks Chris! 🙂

    • Chris Marr

      I think it’s important. We’re all in the same boat here, and we should treat each other with respect.

      • Stu

        Hi Chris, I didn’t want to get involved in this without knowing the full background, but with this comment I’m afraid I need to. Would you say you have treated Belinda with respect after this post? Regardless of how you might have been treated, as I say I don’t know the story, but would this not have been an opportunity to take the higher ground? I just feel your post is aggressive and perhaps a little vindictive, which for a lot of people I’m not sure would be termed as respectful.

        • Feelings. They’re funny aren’t they Stu? It’s a wonder so many get by with only taking their own into consideration. I do not for one second believe this is the first time B has been called out for the way in which she treats people. What I read was a customer who is disappointed and let down, regardless of similarities in industry, Chris was a customer. He chose to educate off the back of his experience but the key message I take from this is, WeDO only want you to be a member if you do as you are told, conform and agree with the almighty. I know for a fact if I were to communicate to my customers they way B has here I wouldn’t have a business. I wouldn’t deserve one.

          • Stu

            I’m not sure there’s need for the “feelings are funny, aren’t they?” sarcasm, is there? I wasn’t necessarily talking about feelings anyway, as it’s clear there is an aggrieved customer, and looks like not the only one either, and that’s absolutely fair enough. But I’m talking about a specific comment that calls for respect on the back of an article that cannot put that same respect fully into practice themselves, no matter the injustice.

          • Chris Marr

            Which specific comment do you have a problem with Stu?

          • Stu

            “I think it’s important. We’re all in the same boat here, and we should treat each other with respect.”

            It’s also not that I have a “problem” with it per se, just thought it was a little hypocritical to call for respect after having called out the way you have and posting a private email.

            Thinking the whole Michelle Obama “When they go low, we go high” mantra.

            (Can’t believe I’ve just dropped a Michelle Obama quote right now…)

            Just to clarify, I’ve been to the content academy, I thought it was really interesting and I’ve followed you and the CMA for a few years now. Perhaps it’s just the approach that I don’t necessarily agree with it, and we’re just at a crossroads of “agree to disagree”…

          • Chris Marr

            OK, you’re probably right in terms of agree/disagree, and perhaps you would have dealt with it differently than I have, which is totally cool.

            Just to be super clear here though – this is not about Belinda. This is about learning how to treat people [our customers] better. It’s a lesson.

            She did go low, and I’ve now come out saying “this is an unacceptable way to behave in business and we shouldn’t have to put up with it”. The danger of not calling it out exactly as it is, is that it becomes passive aggressive, and that doesn’t work for me.

            Anyway, this is for everyone that’s ever been treated this way by anyone either in their job or in their business. This is for everyone that’s been treated like this as a customer.

            We now live in a time when you are held accountable for your actions, even [especially] if they take place in private. Welcome to 2017, when people write in public about the bad experiences they have with organisations. Buckle up.

          • Stu

            Make no mistake, I have buckled up, along for the ride, and I’m fully aware of the implications of content marketing in 2017. I’ve made my feelings known to organisations where service is not up to a perceived standard (my name is probably a black mark in Scotrail’s database!). But equally in my experience, a measured approach gets just as good a response.

            Conclusion? More power to us, the consumers, however we get there.

          • Chris Marr

            Thanks for your thoughts Stu, I appreciate it 👌

          • I was being sincere about the feelings Stu.

  • Julia Bramble

    Couldn’t agree more Chris. At first I was thinking ‘what?” then the tone of her email gradually sunk in & I realise I’ve been programmed to suck stuff up like that & not even notice it. That worries me as I could be potentially be spilling it out too. I hope I’m not.
    I found the words she used to be massively arrogant and intended to put you down. (And why the …. would they auto-share tweets?!!! YUK! And double YUK!)
    So – a networking organisation that’s not about the people but is actually about the people who run the organisation? Yep I’ve met a few of those in my time ….
    YUK!

    • Chris Marr

      Hey Julia, thanks for taking the time. I think back to my days in my old job, and this type of communication was rife. You know, I didn’t put up with it then, and I’m not going to put up with it now. What’s funny though is that in my old job I thought it was ‘normal’, then when you get around good people you realise that it’s not normal at all.